Shipping and Delivery

All prices of our products are inclusive of the applicable German VAT tax. In addition to these prices we charge transport costs. These costs are communicated when you order our products. When you order with “payment at reception” (Nachname) the delivery agent (DHL) will charge an additional fee of 2,00 €.

Germany
We send our products by DHL. For deliveries within Germany we charge 2,50 € for each delivery. For orders delivered within Germany which are above 20 Euro, we deliver free of charge.

Payment at reception (Nachname delivery)
For deliveries that are paid at reception in Germany (Nachnahme) we charge additionally 6,50 Euro per delivery. Total cost will then be 9,00 Euro per delivery for orders up to 20,00 Euro and 6,50 Euro per delivery for orders above 20,00 Euro.

EU and Switzerland
We send our products by DHL. For all deliveries within the European Union and Switzerland we charge a transport fee of 15,00 Euro per delivery. For deliveries with an order value above 150,00 Euro we deliver free of charge

Note: For deliveries to non-EU countries (Switzerland) additional cost such ascustom duties and taxes might apply. More Info at www.admin.ch

Calculation of delivery

The delivery period starts with the day of the money transfer (for prepayments) or with the day after the order is made (for all other payments). The delivery period ends at the end of the day of the indicated delivery deadline. If the delivery deadline ends on a Saturday, Sunday or public holiday at the delivery location, the following work day will be considered as delivery deadline. In the following table you find the additional days of delivery per country which must be added to the delivery time indicated at each product.

 

Country of delivery Additional
maximum delivery
time
Austria 3 days
Danmark, Czech Republic, Netherlands, Belgium, Luxemburg 4 days
France, Greece, Great Britain, Ireland, Italy,Liechtenstein, Norway, Poland, Portugal, Sweden, Switzerland, Spain, Hungary 5 days
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